IPS Adhesives establishes Center of Excellence in North Carolina

The move centralizes the company’s North American R&D and customer service activities, with a focus on faster response times and increased output.


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IPS Adhesives Center of Excellence

Source | IPS Adhesives

IPS Adhesives (Durham, N.C., U.S.), provider of premium quality adhesives, recently announced that it has established a manufacturing Center of Excellence at its ISO 9001:2015 certified facility in Durham, N.C., U.S. This announcement, IPS Adhesives says, coincides with recent investments in production, as well as additional investments that are planned or in progress, and also centralizes the company’s R&D and customer service activities for North America at one facility.

According to the company, the new Center of Excellence was inspired by IPS Adhesives’ drive for continuous improvement to serve and support customers through lean and innovative practices. In addition to enhancing on-time delivery, customers should see faster response times to demand through new, more agile processes, IPS Adhesives says. This includes an established standard stocking of 165 of the company’s best-selling colors, with the ability to produce another 100+ colors quickly made to order.

The company also added more production cells and increased output. Creation of the new center also involved the implementation of a new QC tinting/testing lab dedicated to surfacing adhesives and hosting the latest color-matching and verification technology.

With the upgrades, this will complete the transition of the manufacturing of surfacing adhesives under the Integra Adhesives brand from Abbotsford, Canada, to Durham, resulting in production and customer support teams being geographically closer to the majority of the market, which the company says will boost service.

 “Our goals for the Center of Excellence [CoE] is to provide Quick Response to our customers, provide even higher quality product in more colors that you can’t get anywhere else, and continue to drive global scalability through new and innovative ways, focused on always improving our performance,” says Eric Greene, VP ean Transformation at IPS Adhesives. “The CoE will drive IPS Adhesives’ mission to be one of the best in the world at the make-tint-fill process for surfacing adhesives; to be better and faster than the competition while creating world class products that are the most reliable on the market.”